Refund policy

  1. Exchange, Return & Refund Policy

    Anandi Fashions offers exchanges on eligible items. We do not accept returns for refunds, and we do not issue refunds.

    Separate exchange periods apply to online and in-store purchases.

    Online Purchases: 14-Day Exchange Policy

    For eligible items purchased online, please contact us within 14 days of receiving your order to request an exchange.

    How to Request an Online Exchange

    1. Contact us: Call 224-444-0363 or email support@anandifashions.com within 14 days of receiving your order.

    2. Provide your details: Include your order number, the item you wish to exchange and the reason for the exchange.

    3. Wait for authorization: We will review your request and provide return instructions if the item is eligible.

    4. Return the item: Customers are responsible for return shipping costs unless the item received was defective or incorrect.

    5. Item inspection: We will inspect the returned item to confirm that it meets our exchange requirements.

    6. Complete the exchange: If approved, we will send an eligible replacement or help you select another eligible item.

    Please do not mail an item back before receiving exchange authorization and return instructions.

    In-Store Purchases: 7-Day Exchange Policy

    Eligible items purchased at our Buffalo Grove boutique may be exchanged within 7 days of the original purchase date.

    To request an in-store exchange:

    • Bring the item to the boutique within 7 days of purchase.

    • Provide the original receipt or other acceptable proof of purchase.

    • The item must meet all exchange eligibility requirements.

    • Exchanges are subject to inspection and item availability.

    Items purchased in-store must be exchanged at the boutique unless Anandi Fashions provides alternative instructions.

    Exchange Eligibility Requirements

    To qualify for an online or in-store exchange, the item must:

    • Be unused, unworn and in its original condition

    • Have all original tags attached

    • Be returned in its original packaging, when applicable

    • Not have been washed, altered, damaged or used

    • Be returned within the applicable exchange period

    • Meet all other eligibility requirements listed in this policy

    All exchanges are subject to inspection and approval.

    Items Not Eligible for Exchange

    The following items are not eligible for exchange:

    • Custom-made or personalized items, unless defective

    • Clearance, sale or final-sale items

    • Jewelry and accessories

    • Items that have been used, worn, washed, altered or damaged

    • Items without their original tags or packaging, when applicable

    • Items submitted outside the applicable exchange period

    Defective or Incorrect Items

    If you receive a defective or incorrect online item, please contact us promptly with your order number, a description of the issue and clear photographs.

    For defective in-store purchases, please contact or visit the boutique with the item and proof of purchase within the applicable exchange period.

    We will review the issue and provide appropriate assistance.

    Important Information

    • Online purchases have a 14-day exchange-request period beginning on the delivery date.

    • In-store purchases have a 7-day exchange period beginning on the purchase date.

    • We do not accept returns for refunds.

    • We do not issue refunds.

    • Exchanges are subject to product and size availability.

    • If the requested replacement is unavailable, we may help you select another eligible item.

    • Online exchanges are processed only after the returned item has been received, inspected and approved.

    Contact Us

    Anandi Fashions
    392 W Half Day Rd
    Buffalo Grove, IL 60089
    Phone: 224-444-0363
    Email: support@anandifashions.com