REFUND POLICY

1. Returns and Refunds:

   • All products purchased from Anandi Fashions are covered under our 14-Day Refund/Replacement Guarantee.

   • To be eligible for a return or refund, the item must meet the following criteria:

     • It must be unused and in the same condition as when you received it.

     • The item must be in its original packaging.

   • If you receive a defective or unused item, we’ll be happy to replace it.

2. Process for Returns:

   • If you wish to return an item, please follow these steps:

     1. Contact Us: Reach out to our customer service team within 10 days of receiving the product.

     2. Provide Details: Share the order number and details of the item you want to return.

     3. Return Authorization: We’ll provide instructions for returning the item.

     4. Shipping: You are responsible for the return shipping costs.

     5. Inspection: Once we receive the item, we’ll inspect it to ensure it meets the return criteria.

     6. Refund or Replacement: Depending on the situation, we’ll issue a refund or send a replacement.

3. Exceptions:

   • Custom-made or personalized items are non-returnable unless they are defective.

   • Clearance or sale items are final sale and not eligible for returns.

4. Contact Information:

   • For any questions or concerns regarding returns and refunds, please reach out to us:

     • Phone: (224) 444-0363

     • Email: info@anandifashions.com

At Anandi Fashions, we value your satisfaction and strive to provide the best service possible!